Refund policy

Refund Policy: We do not offer refunds for purchased items at this point of time.

Damaged or Defective Items: If you receive a damaged or defective item, please email us immediately at explodingsenses@outlook.com. To expedite the process, please provide clear evidence of the damage or defect, such as photographs or videos, along with your order details.

Replacement Process: Once we have reviewed the evidence provided, we will initiate the replacement process for the damaged or defective item. A new replacement will be sent to you at no additional cost.

Conditions for Replacement:

1. Evidence of damage or defect must be provided within 1 day of receiving the item.
2. The item must be unused and in its original packaging.
3. Replacement requests beyond the specified time frame may not be entertained.

Shipping: We are responsible for the shipping costs associated with sending the replacement item for damaged or defective products.